Refund and Return Policy

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Effective Date: March 3, 2024

Thank you for shopping at HodlHash. Our goal is to ensure your satisfaction with our cryptocurrency mining hardware. Below is a summary of our return and refund policy:

Quick Facts:

  • Return Window: 15 days from purchase.
  • Condition for Returns: Must be in original packaging, unopened.
  • Shipping Costs for Returns: Covered by HodlHash if the product is defective or incorrect. Customer’s responsibility for non-defective returns.
  • Refund Method: Issued in USD-T (ERC-20) to the original payment method.
  • Support for Setup: Contact us if you need help getting your machine operational.

Process Details:

Returns:

  • Contact us at info@hodlhash.com to initiate a return.
  • For defective or incorrect items, HodlHash covers return shipping.
  • For buyer’s remorse, customer covers return shipping.

Refunds:

  • Processed upon receipt and inspection of the return.
  • For damaged or incorrect items, HodlHash will refund or replace at no additional cost.

Shipping:

  • Only ships to the continental United States.
  • Returns accepted from outside the continental US, but shipping is not covered by HodlHash.

Exclusions:

All products are returnable if they meet the return conditions.

Questions?

If you have any questions or concerns, please reach out to us at info@hodlhash.com. Our team is here to ensure your satisfaction.