Terms of Service

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 Quick Facts:

  • Return Window: 90 days from the purchase date.
  • Condition for Returns: Items must be in their original packaging.
  • Return Shipping Costs: HodlHash covers shipping for defective or incorrect items. For non-defective returns, the customer is responsible for shipping costs.
  • Refund Method: Refunds are issued to the original payment method.
  • Setup Assistance: Contact us if you need help setting up your machine.

Returns:

  • For defective or incorrect items, HodlHash will cover the return shipping.

Refunds:

  • Refunds are processed once the returned item has been received and inspected.
  • For damaged or incorrect items, HodlHash will either refund or replace the product at no extra cost.

Shipping:

  • Returns are accepted from outside the continental US, but shipping costs are not covered by HodlHash.

Exclusions:

All products are eligible for return if they meet the return conditions.

Questions?

If you have any questions or concerns, feel free to contact us.