Shipping policy

Shipping Policy

Effective Date: [Insert Date]

1. Order Processing Times

  • Orders placed on HodlHash.com are processed within [2-5 business days]. Orders placed on weekends or holidays will be processed on the following business day.
  • Upon processing, you will receive a confirmation email with tracking information for your shipment.

2. Shipping Methods and Costs

  • We offer several shipping options to meet your needs. Shipping fees are calculated at checkout based on the shipping method, destination, and weight of the items.
  • Standard Shipping: Estimated delivery within [5-10 business days]
  • Express Shipping: Estimated delivery within [2-5 business days]
  • International Shipping: Available to select countries. Delivery times and rates vary by destination.
  • Disclaimer: All shipping dates are subject to change based off of events uncontrolled by HodlHash

3. Shipping Locations

  • We currently ship to locations in the [United States] and select international destinations. Please check the availability for your region at checkout.
  • Note for International Orders: Customers are responsible for any additional customs duties, taxes, or import fees required by their country.

4. Order Tracking

  • Once your order has been shipped, you will receive an email with tracking information to monitor your package’s progress.
  • You can track your shipment through our website by logging into your account or via the tracking link provided in the email.

5. Lost or Delayed Shipments

  • If your package does not arrive within the estimated delivery time, please contact us at [info@hodlhash.com] for assistance.
  • Please note that we are not responsible for delays caused by unforeseen factors, such as weather or customs processing for international shipments.

6. Shipping Issues

  • In cases of incorrect or incomplete address details provided by the customer, additional shipping charges may apply for redelivery.
  • If an item is returned to us due to incorrect shipping details, we will reach out to arrange for reshipment at the customer’s expense.

7. Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us within you warranty period with a description and photos of the damage. We will work with you to resolve the issue, which may include a replacement or refund.